IB Flooring · Chicago area
Privacy at IB Flooring
How IB Flooring uses information and photos shared through its estimate form and website chat, and how to request help.
Information you choose to send
The estimate form asks for contact and project information, including your address and photographs. IB Flooring uses those details to assess the request, contact you and manage the project. Only share photographs and information relevant to the flooring work; avoid including people, documents or other private material in images.
Estimate requests and uploaded photos are stored for the business and may be sent to its configured notification inboxes. Customer information and photos are available through authenticated Office tools. They are not published in the public project gallery automatically.
Website chat and service providers
Website chat saves conversations for follow-up and uses a session cookie to reconnect your browser with its conversation. When the virtual assistant is enabled, messages may be processed by an AI service. Do not send sensitive financial, identity or health information through chat.
The site uses hosting, file-storage and email services to operate its forms and Office tools. The homepage's embedded regional map connects to OpenStreetMap. Browser requests can disclose technical information such as your IP address to the service being requested.
Questions about your information
Call IB Flooring at 773-577-4345 to ask about information you submitted or request correction or deletion. Identify the request enough for the business to locate it; do not post customer information publicly. Information needed for an ongoing project or business records may require further discussion.